Sudzy Pets Consent Form
If a pet requires special treatment or handling, it is the
responsibility of the pet owner to notify Sudzy Pets prior to any
grooming services being performed.
If a pet’s coat is matted, Sudzy Pets will attempt to brush out
the matts. If brushing out the matts cannot be performed without
causing harm to the pet, a Sudzy Pets associate will advise the
owner of available options.
The de-tangling / de-matting process is uncomfortable and
stressful to the pet, so Sudzy Pets strongly recommends
limiting this procedure to 30 minutes or less.
Shaving out matts may result in nicks and may also result in
skin irritation after the process is complete.
If Sudzy Pets discovers conditions such as severe skin rashes,
bleeding or sores, we will stop and recommend veterinary
attention and approval before de-matting may continue.
Sudzy Pets will not be held responsible for any injuries to
the pet that result from a de-matting process.
Many health issues such as but not limited to heart and kidney
disease, liver disorders, or seizures can be aggravated or become
emergent by the stress of grooming. Sudzy Pets will not be held
responsible for any reactions to the grooming process.
In the event of a health emergency, Sudzy Pets will seek medical
attention for the pet. Sudzy Pets will not be held responsible for
any injuries that occur while the pet is under the care of a
If a pet is presented for grooming services with fleas, ticks, or
other parasites, Sudzy Pets will use a special flea and tick
shampoo. The customer will be responsible for any additional
charges associated with the flea and tick bath. This service is
not a guarantee that a pet will remain free of fleas and ticks,
and the bath is not meant to replace active flea and tick
If a pet is presented for grooming services with fleas in one
of the mobile grooming vans, no groomng services will be performed
and the pet will be returned to the owner. Flea shampoos are only
available in a Sudzy Pets salon. A $35.00 fee will be charged for
each pet that is presented with fleas.
A current, valid rabies vaccination is required for each pet
receiving grooming services. All customers are required to provide
the rabies vaccine expiration date and veterinarian’s name prior
to any grooming services being performed.
Parking for the Sudzy Pets mobile grooming salon is required for
all mobile services. If sufficient parking is not available, the
appointment may be canceled, and a cancelation fee may be assessed
to the customer.
Size restrictions may apply to mobile grooming services depending
on a combination of the pet’s breed, weight, and temperament.
Because of insurance restrictions, pet owners are not permitted in
the mobile grooming salon.
Sudzy Pets accepts cash, checks, and all major credit cards. All
payments are due at the time of service. Sudzy Pets will assess an
additional $35.00 fee for any check returned as
not payable for any reason.
All missed and canceled appointments are subject to a
$45.00 cancelation fee. Repeated cancelations or
missed appointments may result in Sudzy Pets requiring a
non-refundable payment prior to booking future grooming services